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If you’re running an enterprise-level organization, then it’s probably safe to say that you’re used to dealing with big data. At the least, you know you don’t have to be a data scientist to understand that data is potentially one of the most valuable assets you have, but it needs to be accurate and current to maximize that value.
With the right data science tools, you can manage all of your organization’s data in one location, which makes it easier to gather insights into improving your business processes, figure out how products are selling and how to boost sales, use customer and employee data, and much more.
By standardizing data across your enterprise, you can even share data between applications using different open source programming languages like Python or R. With the power of machine learning, you can automate data analysis processes and instantly create powerful visualizations out of complex data sets.
Of course, none of this will be possible without integrated software solutions. Integration is needed before master data management and analytics can be implemented properly. Here are just a few departments and processes that will greatly benefit from integrations and data standardization.
Using an HRIS – human resources information system – will benefit your HR department in many ways, and there’s no doubt your employees will thank you for it. An HRIS system can cover all your core HR functions, such as payroll benefits administration, employee data tracking, and much more. HRIS helps with the recruiting process by letting you post notices to major job boards almost instantly, automatically screen candidates, easily schedule interviews with promising recruits, and simplify your onboarding process.
HRIS software also makes it easy to store company and employee documents in one location, ensuring important files are never misplaced and that you’re always keeping up with compliance requirements. An HRIS also helps with employee retention by letting managers easily review employee performance, assign duties to those most capable, and plan additional training and promotions for suitable candidates.
Whether you’re a small business or a large enterprise, you have no greater resource than your customers. Offering the best customer experiences possible is crucial for customer retention, and it can always be the deciding factor in your favor, even if you can’t offer the best prices. One of the best ways to provide standout customer support is with a customer relationship management (CRM) system.
For support services, a CRM is often integrated with an organization’s call center. Features like interactive voice response and AI-powered routing ensure that customers are connected with the right agent as soon as possible instead of being left on hold. They can also contact support agents through digital channels, meaning the stereotypical view of a call center is largely a thing of the past.
A CRM helps your sales team as well by constantly providing up to date customer information, so they can personalize marketing efforts. With more information on potential clients, your sales team can also pursue leads more effectively.
Supply chain management has been revolutionized by the internet of things (IoT). IoT-enabled devices use GPS tracking and sensors to detect things about the world such as location, speed of movement, temperature, and more. These devices make it much easier to track shipments and authenticate products as they come in. GPS trackers are also great for fleet management since organizations with delivery fleets can always know where their vehicles are.
With integrations with IoT devices and data standardization, you can track every aspect of your supply chain to determine if there are any areas where you can become more efficient or if you need to address any problematic elements.
These are just a few examples of how data standardization and software integrations can benefit your enterprise. Once all departments are connected, your enterprise will run better than ever before.